Acknowledgements

PART I:  YOU AND YOUR PERFECT RIGHT

1.      Assertiveness and You

2.      Are You Assertive Now?

3.      Keep Track of Your Growth

PART II:  DISCOVERING ASSERTIVENESS

4.      Whose Perfect Right?

5.      What It Means To Be Assertive

6.   “Can You Give Me an Example?”

PART III: BECOMING ASSERTIVE

7.      Set Goals for Yourself

8.      It’s Not What You Say, It’s How You Say It!

9.      Assertive Messages -- Twenty-First Century Style

10.  Thinking Assertively

11.  There’s Nothing To Be Afraid Of

12.  It’s A Skill You Can Learn

13.  Take It One Step At A Time

PART IV:  BUILDING ASSERTIVE RELATIONSHIPS

14. Assertiveness Builds Equal Relationships

15. All in the Family: Assertiveness for Parents, Children and Seniors

16. Assertiveness, Intimacy and Sexuality

PART V:  APPLYING YOUR ASSERTIVENESS

17. Anger Is Not a Four-Letter Word

18. Must We Put Up With Put-Downs?

19. Assertiveness Works at Work Too

20. Dealing with Difficult People

PART VI:  LIVING AN ASSERTIVE LIFE

21. Deciding When to Be Assertive -- or Not

22. When Assertiveness Doesn't Work

23. Helping Others Deal with the New Assertive You

24. Beyond Assertiveness

Appendix: Assertiveness Practice Situations

References and Further Reading

Online Resources

Index